Every employee joining YOEC will be informed of the company's operation philosophy that the market is the enterprise's today, R&D is the enterprise's tomorrow, and quality is the enterprise's life. Every employee of YOEC on the job is constantly studying and seeking for the practice of this philosophy.
As a supplier of equipment and raw materials, the company has been running a quality management system based on GB/T 19001 & GJB 9001standards since 2010 to provide a basis for daily quality management. In 2011, the company passed the certification of weapons and equipment quality management system. In 2017,the company introduced and implemented an excellent performance model, aiming to strengthen customer satisfaction and innovation activities, pursue excellent operational performance and won the third "Optics Valley Quality Award – Excellence Award" at the end of 2020.After more than ten years of continuous improvement, the integration of the quality management system and business operation is getting higher and higher, The company has formed a management mode with the characteristics of YOEC in terms of resource management, quality control and continuous improvement, The company’s ability to provide products that meet and exceed customer requirements is also steadily improving.
- Optimizing resource conditions and giving full play to the role of high-quality steel
- In order to strengthen quality supervision and consolidate the operation results of quality management system, the company established a two-level quality management organization structure at the beginning of 2022. Through the macro management and control of the quality management organization at the company level and the micro control of the quality management organization in Business Development, the quality management requirements were infiltrated into the whole process of product realization and went deeper into grass-roots positions.
- Maintain long-term strategic cooperation with relevant universities, establish a long-term mechanism for talent introduction, and reserve sufficient fresh blood for the company, constantly optimize the company’s performance appraisal system, reward the good and punish the wicked, so that employees know the direction of efforts, Establish and maintain a regular trade union activity mechanism to enrich the life of employees and enhance their centripetal force.
- In order to reduce process risks, the company has achieved independent and controllable production as much as possible, thus equipped with equipment and facilities that meet the demands of R&D and production, gradually developed the independent R&D capability of production equipment, and output a series of self-owned special equipment that meet the demands of production.
- Adopting appropriate management means to provide products that meet and exceed customer expectations.
- In order to understand and respond to customers’ needs in a timely and full manner, and learn from Huawei's experience, a sales iron triangle framework of customer interface (sales agency), product solution (product manager) and after-sale service (technical support) has been established.
- .A production process information management system network(MIS, MES, ERP) is built based on the characteristics of product process. Through information management, the traceability management of the whole process of product realization is strengthened. Moreover, the efficiency and accuracy of bidirectional traceability for quality information throughout the entire segment from raw material procurement, product production, storage to delivery is improved.
- In order to better evaluate the use performance of products, the company expanded the testing center in 2022, increased gyro performance testing resources and established the company's testing standards. By doing so, not only has the delivery qualification rate of products been greatly improved, but also the sample development cycle has been shortened, and customer satisfaction has been continuously improved.
- The company's product supporting equipment are mainly used in aerospace field, so the quality management activities also have the characteristics of aerospace vehicles. For example, in the handling of daily quality problems, the company follows the process and requirements of aerospace double zero “to locate causes, formulate measures, implement measures, verify measures and summarize experience, and master high. Quality management methods so as to achieve twice the result with half the effort.
- Continuous improvement never stops
- Promote quality culture through training, quality information announcement, quality rewards and punishments and other ways to improve quality awareness. In 2022, Optical Equipment Business Department carried out the thinking-based training of "zero defect and zero scrap of products", publicized and implemented the quality awareness for employees at all levels, so as to add combustion promoter for achieving annual quality objectives.
- The company encourages all departments to carry out QC group activities. In 2022, Special Fiber Business Department promoted the strength improvement of 80/135 polarization-maintaining fiber and the improvement of F doped tube fusion stability through QC group activities.
- The company has established a continuous improvement competition mechanism since 2015.Up to now, it has organized six appraisal activities, providing a fair, just and open appraisal platform for all members. The core for appraisal is not the degree of improvement but the awareness of improvement, encouraging employees to find and solve problems in their daily work.
- Quality management must keep pace with the times to maintain its suitability and effectiveness, especially under the current international situation and national policies, the market of military product has increasingly high requirements for equipment quality, and military suppliers have also put forward higher requirements for the quality management capabilities of supporting equipment suppliers. There is no best management method but the more suitable one, Therefore, in order to continuously meet customer requirements and even exceed customer demands, YOEC people will continue to forge ahead on the road of exploring the management model with YOEC characteristics.