With a leading technical support service team in the industry, YOEC has established a classified technical support platform in the fields of special optical fibers and cables, special optical devices, new materials, electromechanical equipment and photoelectric systems, with technical experts taking the lead in each field to provide technical support services in this field.
When we receive pre-sales consultation, after-sales technical and maintenance problems and complaints, we will respond within 8 hours and provide preliminary solutions; For difficult problems that can't be solved by telephone, if necessary, we will assign professionals to solve the problems on the spot within 48 hours. We guarantee that our skilled team will provide you with technical support.
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